Terms and Conditions

Standard operating Hours

Biziserve normal hours are Mon-Fri 9.00am to 5:00pm GMT. Biziserve can be contacted on 07962 086228 outside this time for emergencies only.

PC Support

PC Support is not included within our standard terms. When PC Support has been agreed, this will only be undertaken within the standard operating hours above.

Quotations

All quotations will be on a fixed price basis and will be valid for a period of 1 month from the date of the quotation.

Provision of Hosting

Biziserve will endeavour to provide as close to 100% up-time on hosting packages, however, such is the nature of IT that this may not always be possible and Biziserve cannot be held accountable for any inconvenience or loss of business that an outage may cause for our customers.

Hosting Charges

Hosting charges are payable from 1st of the month following a "go live" date. Hosting charges are payable on a annual basis and are due before the 1st of the anniversary of the first payment.

Failure to pay Hosting Charges

.... will result in the website being taken off-line. A £100 reinstatement charge will be then be payable. A 3% (pro-rata per annum) will also be charged on the outstanding bill.